Snapchat, Shopify, and other popular websites are working again after Google Cloud network goes down

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A massive Google Cloud outage caused several major websites, such as Spotify, Snapchat and Discord, to crash for several hours on Tuesday afternoon.

The Google Cloud service page showed that the culprit is a network issue that affects nearly a dozen sites and tens of thousands of users around the world.

The problem started after 12 p.m. ET causing 404 errors on the webpage, but the websites affected by the network outage appeared to be back online around 2:30 p.m. – some users may still be having issues.

Many services were aware of the outage, sharing the information on Twitter, but did not say when the issues will be resolved.

The Google Cloud network malfunction follows an even larger online fiasco that saw all Meta platforms – Facebook, Instagram and WhatsApp – crash in a seven-hour global outage.

A massive Google Cloud outage crashed several major websites, such as Spotify, Snapchat, and Discord, on Tuesday afternoon.

Google posted a statement on its Cloud Dashboard at 12:10 p.m. ET, acknowledging the networking error.

“We apologize to all those affected by the disruption,” the page read.

“Diagnosis: Customers may experience 404 errors when accessing web pages. Workaround: None at this time. ‘

According to The Verge, many outages posted on DownDetector, a web service that monitors online outages, coincide with when Google Cloud started having an issue.

Google Cloud service page shows the culprit is a network issue (pictured) that affects nearly a dozen sites and thousands of users worldwide

Google Cloud’s service page shows the culprit is a network issue (pictured) that affects nearly a dozen sites and thousands of users around the world

The problem started after 12 p.m. ET and is causing 404 errors on web pages.  In the photo, a fault card for Spotify

The problem started after 12 p.m. ET and is causing 404 errors on web pages. In the photo, a fault card for Spotify

Many services are aware of the outage, sharing the information on Twitter, but have not indicated when the issues will be resolved.  Pictured is an outage card for Discord

Many services are aware of the outage, sharing the information on Twitter, but have not indicated when the issues will be resolved. Pictured is an outage card for Discord

The problem started after 12 p.m. ET causing 404 errors on the webpage, but the websites affected by the network outage appeared to be back online around 2:30 p.m. Pictured is the Snapchat outage map

The problem started after 12 p.m. ET causing 404 errors on the webpage, but the websites affected by the network outage appeared to be back online around 2:30 p.m. Pictured is the Snapchat outage map

About seven minutes after Google Cloud shared its first update on the networking issue, it posted “the issue with cloud networking is partially resolved.”

“Customers will not be able to apply changes to their load balancers until the issue is fully resolved,” the post read.

“We don’t have an ETA for full resolution at this point.”

Spotify said it is aware of “certain issues right now and is checking them out,” after more than 50,000 users reported they were facing issues.

“Many Snapchatters have difficulty using the app. Hang in there, we’re working on a fix. In the meantime, we recommend that you stay logged in, ”Snapchat support said in a tweet.

The outage was causing 404 error messages to appear on websites

The outage was causing 404 error messages to appear on websites

Spotify said it was aware of

Spotify said it is aware of “certain issues right now and is checking them out,” after more than 50,000 users reported they were facing issues.

Many users have flocked to Twitter to share their frustrations with the outage

Many users have flocked to Twitter to share their frustrations with the outage

The Google Cloud outage comes just over a month after Meta crashed which saw its three apps crash for seven hours due to issues with its Domain Name System (DNS).

Meta does not use CloudFare but runs one of the largest DNS resolvers in the world. When sites go down due to DNS system failures, CloudFare tries to fix them.

Usman Muzaffar, senior vice president of engineering at CloudFare, told DailyMail.com at the time: “Humans access information online through domain names, like facebook.com and DNS convert it to numbers, called IP address, which computers use.

“From our understanding of the real problem, this is a globalized BGP configuration problem. In our experience, these are usually errors, not attacks.

“Border Gateway Protocol (BGP) is the routing protocol for the Internet. Much like the post office that processes mail, BGP selects the most efficient routes to carry Internet traffic.

Initially, there were reports that AT&T, Verizon, and T-Mobile were also down – but those reports came from people unable to access Facebook-managed apps on their mobile devices.

The Google Cloud outage comes just over a month after Meta crashed which saw its three apps crash for seven hours due to issues with its <a class=Domain Name System (DNS)” class=”blkBorder img-share” style=”max-width:100%” />

The Google Cloud outage comes just over a month after Meta crashed which saw its three apps crash for seven hours due to issues with its Domain Name System (DNS)

Last month's Meta blackout was so intense that even CEO Mark Zuckerberg admitted it on Facebook

Last month’s Meta blackout was so intense that even CEO Mark Zuckerberg admitted it on Facebook

After hours of downtime, technicians attempted a “manual reset” of its servers, which resolved the issue.

“Today, instructions for accessing Facebook’s DNS server addresses were not available (and still appear to be unavailable).

“Without being able to contact the DNS servers, visitors trying to reach a Facebook property, like facebook.com, will not get a response and the page will therefore not load.”

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